Frequently
Asked
Questions
-
CAELIS is a luxury aesthetic concierge platform that connects international clients with trusted aesthetic medical clinics and professional doctors in China.
-
No. CAELIS is a concierge platform that connects clients with partner aesthetic medical clinics and licensed doctors. Medical treatments are performed by the clinics and medical professionals.
-
Through our partner clinics, clients can access a range of aesthetic procedures such as body sculpting, facial treatments, and other advanced cosmetic procedures performed by experienced medical professionals.
-
CAELIS provides more than medical coordination. We create a seamless luxury experience by carefully connecting clients with reputable clinics while managing the entire journey from consultation to recovery.
-
Yes. CAELIS offers complimentary travel coordination including five-star hotel accommodations, private transportation, and translation services to ensure a comfortable and stress-free experience.
-
Yes. All living accommodations and concierge services arranged by CAELIS are completely complimentary for our clients. This includes five-star hotel stays, luxury transportation, and professional translation services throughout your visit in China. Learn more.
-
Our concierge team assists clients throughout their journey, including appointment coordination, local assistance, and personalized support during their stay in China.
-
At CAELIS, aesthetic treatment is designed as a complete journey. We combine world-class medical expertise with refined travel and concierge services to provide a discreet, comfortable, and elevated experience.
-
Clients first submit a consultation request through our platform. Our team then connects you with suitable partner clinics and professional doctors in China. Once your treatment plan is confirmed, CAELIS arranges your travel experience, including accommodations, transportation, and concierge services throughout your stay.
-
Yes. CAELIS works only with carefully selected partner clinics and experienced medical professionals. Our partner clinics are established aesthetic medical centers that follow professional medical standards and provide treatments performed by licensed doctors. Learn more about our partnered physicians.
-
China is home to many advanced aesthetic medical clinics and experienced specialists who perform a wide range of procedures using advanced technologies. Many international clients choose China for its high-quality treatments and competitive pricing.
-
The length of stay depends on the procedure and recovery time. Our team will provide guidance and help arrange your schedule to ensure a comfortable and smooth experience.
-
No. CAELIS provides professional translation services to assist you during consultations, treatments, and throughout your stay.
Still have questions?
If you didn’t find the answer you were looking for, feel free to contact us directly. Our team will be happy to assist you.