CAELIS

Privacy Policy

Last Updated: March 13, 2026

  1. Introduction

    CAELIS (“we,” “us,” or “our”) respects your privacy and is committed to protecting your

    personal information. This Privacy Policy explains how we collect, use, store, disclose, and

    safeguard your information when you visit our website or use our services. By accessing

    our website or submitting information to us, you consent to the practices described in this

    Policy.

  2. Information We Collect

    We may collect personal identification information (name, email, phone, date of birth,

    nationality), medical and aesthetic information voluntarily submitted (including

    photographs), payment confirmation details, and technical data such as IP address and

    browser type. CAELIS does not store full credit card information.

  3. How We Use Your Information

    We use your information to coordinate consultations, schedule appointments, arrange

    travel and hospitality services, respond to inquiries, process deposits, improve our

    services, and comply with legal requirements. We do not sell personal data.

  4. Medical Data Acknowledgment

    By submitting medical information or photographs, you consent to sharing such

    information with licensed medical providers in China for consultation purposes. CAELIS

    acts solely as a coordination facilitator and does not provide medical treatment.

  5. International Data Transfers

    Your data may be stored and processed in the People’s Republic of China. By using our

    services, you consent to international transfer of your data.

  6. Data Retention

    We retain personal data only as long as necessary for service coordination, legal

    compliance, and record-keeping requirements. You may request deletion of your data

    subject to legal limitations.

  7. Data Security

    We implement reasonable technical and organizational safeguards to protect your

    information from unauthorized access, disclosure, alteration, or destruction. However, no

    system is completely secure.

  8. Your Rights

    Depending on your jurisdiction, you may have the right to access, correct, delete, or

    withdraw consent regarding your personal data. Contact us to exercise these rights.

  9. Cookies and Tracking

    Our website may use cookies to enhance user experience and analyze traffic. You may

    disable cookies via your browser settings.

  10. Third-Party Services

    We may use third-party providers for payment processing, website hosting, and analytics.

    These providers may process your information under their own privacy policies.

  11. Minors

    Our services are not intended for individuals under 18 years of age. We do not knowingly

    collect personal data from minors.

  12. Changes to This Policy

    We may update this Privacy Policy from time to time. Continued use of our services

    constitutes acceptance of any revisions.